Returns & Exchanges
At Greenworks, we are committed to sustainable fashion and want you to love your eco-friendly pieces. If your order isn't quite right, we offer free returns and exchanges within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the unwashed and unworn items with original tags attached into the reusable shipping bag to minimize environmental waste.
- 3.Attach the Label
Download and print your prepaid carbon-neutral shipping label from the portal and securely fix it to the outside of your package.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.
